Refund policy
At SomniRest, your satisfaction is our top priority. If you are not completely happy with your purchase, we are happy to offer a free return or refund within 30 days of receiving your order.
How to Initiate a Return:
- Contact our support team at support@somnirest.space with your order number and reason for the return.
- We’ll provide instructions for returning your item safely.
- Please ensure the product is in its original condition and packaging.
Refund Process:
- Once your return is received and inspected, your refund will be processed within 5–7 business days.
- Refunds are issued to the original payment method.
- Shipping costs are non-refundable, unless the item is defective or damaged during delivery.
Important Notes:
- Products must be unused, clean, and in original packaging.
- Custom orders or personalized products may have specific return conditions; please contact us for details.
- For damaged or defective items, please notify us immediately so we can arrange a replacement.
Your comfort and peace of mind are important to us, and we aim to make every return quick and hassle-free.